FREQUENTLY ASKED QUESTIONS

What is your return policy?

If the order is cancelled by the customer 1 (One) day before the delivery date, the customer is entitled to get a full refund. For more info visit our Cancellation & Refund Policy page.
Do you offer free shipping?

Yes! We offer free delivery on orders above Rs 999. For more info visit our Shipping Policy page.
How do I know my order has been confirmed?

As soon as your order is confirmed, you will receive an email & SMS along with your order number.
How do I contact you?

Email - pratkreations@gmail.com Phone - +91 8143113555 Facebook - https://www.facebook.com/abcd/ Instagram - https://www.instagram.com/abcd/ Twitter - https://twitter.com/abcd LinkedIn - https://www.linkedin.com/company/abcd/
Do you deliver all over India?

Yes, we do deliver all over India.
What payment methods are accepted?

We gladly accept Visa, MasterCard and American Express. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.
What do you do with my information?

We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Privacy Policy.